Privacy Policy

1. Introduction

PropertySearch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us:

• Personal identification information (name, email, phone number)
• KYC documents (ID, proof of address, selfie)
• Financial information (wallet addresses, transaction history)
• Communication records with our support team

3. How We Use Your Information

We use the information we collect to:

• Verify your identity and comply with KYC/AML regulations
• Process investments and token transactions
• Distribute dividends and provide account updates
• Improve our platform and customer experience
• Communicate important platform updates and opportunities

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Regulatory authorities as required by law
• Third-party service providers who assist in our operations
• Legal advisors and auditors
• Business partners with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Object to processing of your personal data
• Withdraw consent where applicable

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact our Data Protection Officer at privacy@propertysearch.ae or through our contact page.